At Aazill, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, please review our return and refund policy below.
RETURNS:
We accept returns within 7 days of the delivery date for products that are unused and in their original packaging. To initiate a return, please email us at [email protected] with your order number and reason for the return. We will provide you with a return shipping label and instructions for returning the product.
REFUNDS:
Once we receive your returned product, we will inspect it to ensure it meets our return policy requirements. If your return is approved, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable and that it may take up to 10 business days for the refund to appear in your account.
DEFECTIVE PRODUCTS:
If you receive a defective product, please email us at [email protected] with your order number and a description of the defect. We will provide you with a return shipping label and instructions for returning the product. Once we receive the defective product, we will inspect it to confirm the defect and issue a refund or replacement, depending on your preference.
EXCHANGES:
We do not offer exchanges at this time. If you would like to exchange a product, please follow our return policy and place a new order for the desired product.
CANCELLATIONS:
If you would like to cancel your order, please email us at [email protected] as soon as possible. We will do our best to cancel your order, but if it has already been shipped, you will need to follow our return policy.
Contact us
Please contact us for all kinds of assistance. We are available every day from 10:00 AM. to 10:00 PM.
Service Center Hotline:
Service Center Email: [email protected]